Patrick Smith, Head of Industry Consulting EMEIA and Marcus Robbins, Head of Information Management & Microsoft Offerings for EMEIA share how to adopt new ways of working that are more customer centric, supported by flexible organizational models and enabled by adaptive technology.
Digital is transforming both private and public sectors and this is a critical time in the evolution of any organization, in any sector. Organizations are faced with disruption and this threat is forcing businesses to transform the way they work and organize themselves.
Our research shows that the great majority of organizations understand the need to think differently. Old models no longer apply, and many working practices were designed for a pre-digital world. Putting it into action takes knowledge, insight and partnership with people who can keep you at the cutting edge of technology. Few organizations can go it alone anymore. Collaboration and co-creation is the new normal. The key is to focus on outcomes.
In this interactive session, using real customer stories, we share how to adopt new ways of working that are more customer centric, supported by flexible organizational models and enabled by adaptive technology.
The pay off? A 21% increase in business performance achieved through increased effectiveness and efficiency in delivery against your customer promises, supported by higher employee motivation and leveraging more customer value from your assets.